Shipping policy
Order Processing Time
All orders are processed within 1–2 business days after receiving your order confirmation. You’ll receive a shipping confirmation email with tracking details once your order is on the way.
Shipping Times
We work with global fulfillment partners to ensure fast and reliable delivery. Most orders are delivered within:
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United States: 2–5 business days
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Canada & Mexico: 3–6 business days
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Europe: 4–6 business days
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Rest of the World: 4–7 business days
Note: Occasional delays may occur due to customs, holidays, or local courier issues.
Shipping Costs
Shipping rates are calculated at checkout based on your location and the shipping method selected. Free shipping may be available on qualifying orders or during special promotions.
Customs, Duties & Taxes
International orders may be subject to customs duties, VAT, or other taxes upon arrival. These charges are the responsibility of the customer. We are not responsible for delays or fees caused by customs clearance.
Split Shipments
Some items may be shipped separately depending on warehouse location or supplier availability. You will receive separate tracking information for each package if applicable.
Incorrect Shipping Address
Please double-check your shipping details at checkout. We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.
Need Help?
If you have any questions about your shipment, please reach out to us at [eldragon.com6@gmail.com or contact page].